State of Iowa
Marcia Tope is the Lean Enterprise Administrator for the State of Iowa. Located in the Department of Management’s Office of Lean Enterprise Marcia designs and implements systems to promote continuous improvement in the Executive Branch. Key responsibilities include setting the strategic direction for the State, building capacity to implement Lean by training and mentoring facilitators, working with agency leadership to identify and support improvement opportunities and facilitating cross-agency events focused on achieving high impact results for Iowans. Marcia has worked for the State of Iowa for 8 years and has had the opportunity to work with more than 35 teams using lean tools and methodologies to improve results for customers.
Prior to employment with the State of Iowa, Marcia worked for a non-profit agency in Des Moines for 12 year focusing on quality improvement in a service setting.
Marcia earned her Bachelor’s Degree from the University of Northern Iowa. She is also a Lean Six Sigma Green Belt.